On January 30 BlackBerry, the artist-formerly-known-as Research in Motion, rebooted itself, its mobile operating system, and its handset platform. BlackBerry the company emerged remade: leaner, meaner, and eating humble pie. Gone are the arrogance of the once-dominant mobility emperors, Jim Balsillie and Mike Lazaridis. Chief Thorsten Heins is cut from a different cloth — process before ego, a cool [...]
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